Please read the following terms and conditions ('Agreement') carefully as any purchase of products will be subject to these terms and conditions. They set out the agreement between Juiceland (referred to in this Agreement as "we", "us" or "our") and you ('You' means the person, persons or company viewing this website or placing an order on the website). At no point are your statutory rights affected.
This privacy statement covers the website www.juiceland.co.uk, owned wholly by Juiceland Limited (referred to as 'Juiceland') whose registered office is Juiceland Ltd., Unit 13 Ravenhead Business Park, Ravenhead Road, St. Helens. WA10 3DB. United Kingdom. Registered in England and Wales. Company Registration Number 05722282. Juiceland collects information from its customers when placing an order through this website.
What personally identifiable information does Juiceland collect?
Juiceland collects information from the user on the order form when a purchase is made. The customer must provide contact information (name, email, telephone number and delivery address). This enables us to deliver your goods and provide an order confirmation. Financial information (credit card type, number and expiration date) is needed for billing purposes and to process customers' orders. If we have trouble processing an order, the information is used to contact the customer.
Should you wish to contact us you do not need to complete a form and we do not require personally identifiable data.
What personally identifiable information do third parties collect through the website?
We do not engage in third party advertising. The only third party who collects information through the website is our Payment Service Providers, Sage Pay Europe Limited and PayPal. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movements in the aggregate and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information.
With whom Juiceland may share user information:
Third Party Intermediaries
We use outside courier companies to ship orders and a Payment Service Provider (Sage Pay Europe Limited) and credit card processing company (HSBC Bank) to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with Sage Pay Europe Limited, to confirm your identity. Sage Pay Europe Limited will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Sage Pay Europe Limited will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.
In summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Juiceland possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.
What choices are available to users regarding collection, use and distribution of the information?
Under no circumstance do we pass customers' details to third parties for marketing purposes. When you place an order with us, you are invited to tick an opt-out box. This states that you do not wish us to send information either by e-mail or post, relating to existing, new and upcoming products and offers of Juiceland. We do not use customers information for any other purposes.
Customers who later decide they no longer wish to receive any marketing information from Juiceland may opt out of receiving these communications by contacting us.
What types of security procedures are in place to protect the loss, misuse or alteration of information under Juiceland's control?
We use Sage Pay Europe Limited to process your personal and credit card details.
Sage Pay Europe Limited information for customers buying on the web.
Shopping using a card has now become an accepted way to pay for goods or services. We are all comfortable with handing our card to a shop assistant or waiter, or giving our card details to someone on the other end of the telephone.
For many people however, putting card details into a web site is still uncomfortable, as we are not sure what is happening to the information we are submitting or where it is going.
When you shop with a merchant who uses Sage Pay Europe Limited you can be assured that your card details are securely encrypted during transport over the Internet so no one can read your card information. The card details are only transported to a Bank to authorise your purchase.
Sage Pay Europe Limited guarantees that we will never:
Your identity is valuable, to you and to us. Information about you, be it personal details or financial data, needs protection. In order to guarantee your privacy we can assure you that:
We will never pass your financial details to a third party.
We will never pass your personal data to a third party. The only information a vendor ever receives about you is a shipping address and this only with your express permission.
We will never sell our mailing list. You will receive no junk mail as a result of registering with Sage Pay Europe Limited.
We will never exploit your personal details in any manner.
We are so committed to your privacy that by registering with Sage Pay Europe Limited it is possible to purchase goods on the internet completely anonymously.
If you would like more information please visit our website http://www.sagepay.co.uk/ or by emailing customer support.
This website takes every precaution to protect customers' information. When users submit sensitive information via the website, their information is protected both online and offline. When our order form asks customers to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect users' information offline. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, those processing orders or a customer service representative) are granted access to personally identifiable information. All employees are kept regularly up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment. If you have any questions concerning security on http://www.juiceland.co.uk please contact us.
How users can inform of us changes in their personally identifiable information:
If a customer's personally identifiable information changes (such as telephone number or email or postal address), we provide a way to correct, update or delete customers' personally identifiable information. This can be done by contacting us as outlined in the final paragraph of this privacy statement.
In the event that Juiceland goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers' personal information will, in most instances, be part of the assets transferred. Customers will be notified via e-mail or post prior to a change of ownership or control of their personal information, and will have the option to contact the acquirer of this information should they wish to do so.
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a belief in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.