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Customer Feedback
Customer Feedback

Below is just a small sample of the feedback we have received from happy customers shopping at our Juiceland website.

Dear Juiceland,

Wow ! Fantastic ! You were the FIRST people in 3 days who had used all the juicers that they sold ..!!!, knew all there was to know about them, knew about warranties and what warranties were really worth the paper they were written on, had done your own yield analysis from different juicers; knew which had reverse gears, which produced less foam for wheatgrass, which were upgraded versions, which were the same versions with different attachments (Kempo and Hippocrates)...need I go on !!

Thank you, thank you, thank you.

It is refreshing and restores my belief in companies who really care for customers, what they are selling and after sales service, and who are prepared to go beyond the norm to serve their customers.

You were incredibly helpful even on items I could not purchase from yourself, and honest when there were items that may be better suited to my needs and supplied by other companies.

Heart-felt thanks, my 3 day search through a mine-field of information on juicers ended with pleasure by finding yourselves, and I managed to get to other products too that you also stocked to save me going elsewhere.

Best,

Dawn


Hi...just to say thank you for delivery of Fresh 'n Pure water distiller received today.

Only 3 days from date of order is terrific service and at a great price...same distiller here (Ireland) is 325.50 euro (approx. 260 pounds) so you saved me 86.50 euro.

Thanks again

Catherine


Thank you very much for email, I received the peeler yesterday and will be putting it to use this evening. The service I have received has been first class-I congratulate you, it is not the norm' these days.

Thank you

Fran


Dear Sirs

I just had to email to say "Thank You" for such an excellent service [my package has just arrived]. I purchased my vacuum sealer at the weekend from Lidl so do not expect that it will last too long. All my supplies and a replacement machine, when needed, will be from you.

Congratulations on running an efficient service.

Yours

David


Thank you very much, Juicer arrived at 9.30am this morning, thank you for such a great service

C Humphrey


Hello Andrea,

I just want to say what FANTASTIC service your company runs; I was astounded to see that my order arrived the next day.

Not only are the cheapest supplier of what I have ordered, Your service is excellent, Thank you.

Helen


Hi

I ordered this on the phone on Monday and my friend in France got it Wednesday morning. I am so impressed by your service. Thank you very much

Anita


Great ordering experience, info all the way, gives confidence, was easy.

Congratulations, Cecilia


Hello Andrea,

My Soyabella has arrived this morning safe and well. I want to thank you for such a fast and efficient service and communication. I nearly bought the Soyabella at a another UK Internet shop but found their shipping costs of 30.00 pounds to Germany prohibitive. I haven't used the machine yet but I owned another brand before and I think this one will be much easier to clean.

I also appreciate the thought of putting in a European adaptor.

All around I am very pleased and since I moved to Germany I started to appreciate what good service one in England gets.

Take care for now.

With kind regards,
Christa


I refer to my recent order for a KitchenAid Food Processor.

I received my processor yesterday and I am thrilled with it but mostly I am really impressed with your service and didn't expect to receive it in Portugal quite so soon.

Thank you so much once again, I shall have no hesitation in using your company again or recommending you.

With kind regards
Brenda


Thank you so much for your swift and courteous attention.....I am very impressed!! The replacement unit arrived today and - it works. I shall use your company when I can and recommend yourselves to anyone who will listen, I am that pleased with the service.

Thank you again

Morag


Hello Andrea,

Just a short note to say thank you so much for the efficiency and courtesy I have experienced through my dealings with you recently. My rebounder arrived so promptly last week, a lot faster than a letter can go from A to B in Ireland!!

I am very pleased with the high quality of product I received and am feeling the benefits already........!

I would happily recommend Juiceland Ltd to all and sundry.

Kind regards,
Carmel


Dear Andrea,

Many thanks: the dehydrator arrived yesterday morning [Monday] not bad with the country locked in a royal mail strike and other systems having to take the strain!

Your responses and your system have been excellent.

I would happily recommend your service to friends and colleagues.

Best Wishes,
Gennie


Dear Andrea,

Many thanks for this delivery update - the steamer arrived safely yesterday.

May I say how impressed I am with your service: I only made the order on Wednesday and it arrived early Thursday afternoon: that's speedy. The Mehu Liisa is a delight to use and we now have some delicious wild pear juice all bottled up. Thanks again!

One happy and satisfied customer,
Dominic


Hi John,

Thanks for such a quick and positive response. Much appreciated in a world of usually long drawn out and sloppy service. Long may you reign at Juiceland!

Kind regards,
Julia


Hi Andrea and Team

I have received my juicer and drank my first juice! Thanks for the first class service and for keeping me fully informed with the delivery tracking.

I will certainly use you again - I've got my eye on a water filter/cooler!

Best wishes, Elaine Robertson

PS The chap who took my order was very friendly and helpful too.


Extremely efficient sale. Next day delivery and super product. If only everything was as easy as this!
Many thanks
Sonja


Andrea

I received my juicer yesterday to much delight.

i felt compelled to write to you just to say thanks and complement the excellent level of service I've received.

A seamless transaction, the best price after a long search around, very quick delivery and most satisfyingly an amazing product.

Top marks!

Best Regards

Adam


Juicer received this afternoon and in fine working order!

I was very impressed by your excellent customer service procedure from email communication at every stage of order to being able to track delivery. Well done from start to finish and for providing a next day delivery service.

Heather


Juicer arrived safely this morning.

Thank you for such speedy service!

(If you want a testimonial, just let me know!)

and of course, I shall refer you to any friends that comment on the juicer and/or wheatgrass...

Every Success!

Pat


Dear Juiceland,

Product arrived in good condition. I have to say that I was very, very impressed with the helpfulness of the person who took my order. Patient in explaining the product to me and clearly new what he was talking about - pass on my thanks. I will actively encourage others to shop with you. Well done!

David


Hi Andrea,

Thanks very much. Best company I've dealt with since opening the cafe.
Efficient, friendly, great product, best price, couldn't be better (and I complain all the time:)) - it's perfection or nothing for me, so feel that warm glow, as it's not often anybody offers a service like yours.

Hope I don't sound patronising, but thought if you use feedback for marketing, you deserve mine.

Kind Regards
Mike
Partner & Chef
Cafe Cilantro




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Office Hours: 9.30 am - 5.30 pm Monday to Thursday, Friday 9.30 am - 5.00 pm
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Closed Weekends & Bank Holidays

Registered Office: Juiceland Ltd., Unit 13 Ravenhead Business Park, Ravenhead Road, St. Helens. WA10 3DB. United Kingdom.

Tel: 08450 090309 - Local Rate
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Tel: 01744 751487  - National Rate
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Tel: 0044 1744 751 487  - International Rate
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Fax: 01744 611235 - National Rate
VAT Registration Number: GB 851 9840 00
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Company Registration Number: 05722282
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